Privacy Policy

Welcome to the Privacy Policy for ZunaBet. This page explains how we collect, use, store, and protect personal and technical information when you create an account, place bets, play games, or otherwise interact with our services. We take your privacy seriously and provide clear information about what we process and how you can manage your data.

Types of data we collect

We collect information necessary to provide and maintain our services. This includes several categories of data described below.

Personal data

Personal data may include your name, date of birth, contact details, identity documents submitted for verification, and other information you provide when registering or contacting support. We use this data to manage your account, verify eligibility, and comply with safety and compliance checks.

Technical data

Technical data covers device identifiers, IP addresses, browser and operating system details, and access logs. We use technical data to maintain platform performance, detect fraud, and improve security.

Transactional and activity data

Transactional data includes deposits, withdrawals, bets, game activity, and payment details required to process transactions. We record user activity and transaction history to operate your account, resolve disputes, and provide customer service.

Use of information

We use collected data to deliver our services, process payments, verify identity, prevent fraud, improve the site, and respond to support requests. Aggregate or anonymized data may be used for analytics and product development. We do not use your personal data for unrelated marketing without your consent.

Data protection practices

We maintain administrative, technical, and physical safeguards designed to protect data from unauthorized access, alteration, or disclosure. Access to personal information is limited to authorized personnel and contractors who require it to perform their duties. While we strive to protect your data, no system is completely secure.

Cookies and tracking technologies

We use cookies and similar technologies to enable essential site functions, remember preferences, and support analytics and fraud prevention. You can manage cookie settings in your browser. Disabling non-essential cookies may affect some features of the site.

User rights

You have rights over your personal data, including the right to access, correct, or request deletion of information where applicable. You may also object to processing for direct marketing and request restrictions on certain uses. To exercise rights, contact our support through the account interface.

Access, correction, and deletion of data

If you need to review, update, or remove personal information, submit a request via your account settings or support channels. We will verify your identity before processing such requests. Certain information may be retained where required for legal, regulatory, or legitimate business purposes.

Information sharing and third parties

We may share data with payment processors, identity verification services, service providers, and parties involved in preventing fraud and ensuring platform security. We require partners to protect data and use it only for the purposes we authorize. We do not sell personal data to third parties.

Privacy policy updates

We may update this policy to reflect changes in our practices. Material changes will be posted on the site and may be communicated through your account. Continued use of our services after updates signifies acceptance of the revised policy. If you have questions about privacy at Zuna Bet, contact support through your account.