General Terms and Conditions

These Terms and Conditions describe the rules that govern use of ZunaBet and the relationship between us and our players. They set out user responsibilities, eligibility checks, account handling, promotions, payments and how disputes are handled. By registering or using our services you agree to follow these terms and any additional rules published on the site or applied to specific promotions.

Account responsibilities

Players must register with accurate personal information and keep credentials secure. We allow one active account per person; multiple accounts, shared accounts or attempts to circumvent controls will lead to suspension and forfeiture of balances. Using VPNs, proxies or other tools to conceal location is prohibited. We may require identity verification before accepting deposits or processing withdrawals.

Eligibility requirements

You must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. Access is not available where local law prohibits online gambling. We reserve the right to restrict access to residents of certain countries and to close accounts that violate territory rules.

Acceptable platform use

Use the platform only for lawful, personal gambling activity. Fraudulent behaviour, money laundering, bonus abuse and collusion are strictly prohibited. We may monitor activity for risk and security purposes and apply temporary holds or permanent closures where abuse or suspicious activity is detected.

General bonus and promotion rules

Promotions and welcome bonuses are subject to specific terms published with each offer. Wagering requirements, eligible games, max bet limits and timeframes are stated in the relevant promotion rules. Sportsbook bets may be restricted while a deposit bonus wagering requirement is active. Bonus abuse or breach of promotional rules will void bonuses and associated winnings.

Deposits and withdrawals

We accept a range of payment methods, including cryptocurrencies and fiat options. Minimum deposit is 10 USD or equivalent; minimum withdrawal is 30 USD or equivalent. Weekly and monthly withdrawal caps may apply as published in your account. Withdrawals are processed after verification and may be returned to the original funding method where required. Fees, processing times and limits depend on the payment method.

Dispute resolution

If you have a complaint contact our support team at [email protected]. We will acknowledge and investigate complaints and aim to respond within a reasonable period. If a satisfactory outcome is not reached you may escalate the issue through the channels described on the site. We will retain records of decisions and provide case details on request where permitted.

Updates to terms and conditions

We may update these terms to reflect changes in the service, law or operational practice. Material changes will be published on the site and, where appropriate, notified to registered players. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. For questions about Zuna Bet’s terms contact our support team as above.